Your card can be used on eligible expenses depending on your employer’s plan selection. If you are prompted for a PIN, use the ZIP code for the address you have on file with your employer. Remember to swipe your card as a credit card if prompted at the point of sale.

Eligible expenses will vary depending on the type of account you have with Adesso. Prior to using your card, please call our team at 1 888-338-6438 to verify what types of merchandise and services you can pay for with your account.

Logging into the Adesso online portal or mobile app makes it easy to access your balance information in real-time as well as perform other common tasks (like submitting an expense claim). You can also call the Adesso team at 1 888-338-6438, and our customer service representatives will be happy to help.

If your card is not working, you can call the Adesso team at 1 888-338-6438. In the event that we are unable to immediately assist you, we can help you claim your funds to reimburse yourself after the fact, for eligible expenses.